You can contact customer support by clicking the “chat” icon located at the bottom right of your screen. Text us, and we’ll reply as soon as possible!

Yes, parents or guardians can register on behalf of students.

When making a purchase, you will select the subject and topic you need assistance with, and our teachers will ensure you gain a complete understanding of that topic.

If the teacher cancels or doesn’t show up for a class, you will be eligible for a full refund.

As of right now, A+ only offers one-on-one classes between the teacher and student.

Currently, once a class request is confirmed, it cannot be canceled or rescheduled. If you miss a class, you may be able to reschedule based on teacher availability, but this is not guaranteed.

You can contact us via the “chat” icon at the bottom right to provide your feedback.

Unfortunately, you cannot request the same teacher. When making a request, the first teacher to accept it will be the one assigned to you.

Depending on your bank, refunds should be processed within 2-3 business days.

Yes! When making a purchase, you will select the subject and topic you want to focus on.

A+ offers six subjects: Arabic, English, Biology, Mathematics, Physics, and Chemistry.

You can track your progress by visiting your student dashboard, where you can see all your previous requests, completed classes, and upcoming lessons.

There is no strict age limit. However, students should be able to understand the subject matter appropriate to their age. Parents or guardians can register on behalf of younger students.

No, the teacher cannot cancel a class. However, if the teacher does not show up, you will receive a full refund.

To become an affiliate or partner, please contact us via the “chat” icon or email affiliate@aplusteaching.org for more information on joining our affiliate program.

A+ uses Zoom for live online classes.

If you miss a class, please contact customer support as soon as possible. Rescheduling may be possible based on the teacher’s availability, but it is not guaranteed.

Live online classes at A+ are one-on-one lessons conducted via Zoom. After making a request, both the teacher and student will receive a link to the meeting via SMS.

To make a request, click the “Send a request” button under your chosen subject. From there, you can select the number of hours and the specific topic within that subject.

Yes, you need to create an account in order to make a class request.

Yes! When making a purchase, you will select both the subject, topic, and your level of education to ensure the class meets your needs.

All options for creating, updating, or deleting your account can be found in the student dashboard.

The teacher will join the meeting at the scheduled time.

Yes! You can choose from our six courses, but please note that teachers are assigned randomly based on who accepts your request.

Our teachers come from all over the Middle East and other Arabic-speaking countries. All of our teachers hold teaching licenses and have extensive experience in their respective fields.

Yes! You can make requests from anywhere in the world. However, A+ currently focuses on Arabic-speaking teachers only.

We accept Visa, MasterCard, Mada, Apple Pay, and PayPal.

Refunds may be issued if the teacher does not attend, fails to explain the topic properly, or if there are significant issues with audio or video quality. If a refund request is submitted, we will investigate the situation and process the refund accordingly.

To initiate a refund, please contact customer support via the “chat” icon or email. Provide the details of the issue, and our team will guide you through the process.

Create an account, select the subject, choose the number of hours, and pick the topic. After payment, your request will be sent to available teachers, and you will be matched with one.